{"id":997,"date":"2021-03-25T20:31:51","date_gmt":"2021-03-25T12:31:51","guid":{"rendered":"https:\/\/www.chocolatesmachine.com\/?page_id=997"},"modified":"2025-09-18T15:58:43","modified_gmt":"2025-09-18T07:58:43","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.chocolatesmachine.com\/es\/frequently-asked-questions\/","title":{"rendered":"PREGUNTAS M\u00c1S FRECUENTES"},"content":{"rendered":"
P: \u00bfNecesitamos personal docente que nos ense\u00f1e a manejar la m\u00e1quina?<\/strong>

R: S\u00ed, si lo necesita, le enviaremos personal de depuraci\u00f3n para realizar la instalaci\u00f3n, la depuraci\u00f3n y la formaci\u00f3n.<\/p> <\/div>

P: \u00bfCu\u00e1l es el voltaje de la m\u00e1quina de chocolate?<\/strong>

R: Puede personalizarse en funci\u00f3n de los requisitos locales de su pa\u00eds. El voltaje predeterminado es trif\u00e1sico, 380 V, 50 Hz.<\/p> <\/div>

P: \u00bfPuede una l\u00ednea de producci\u00f3n de chocolate producir todos los tipos de chocolate?<\/strong>

R: Los distintos tipos de chocolate suelen requerir equipos diferentes. Por ejemplo, las tabletas de chocolate, los granos de chocolate y las pepitas de chocolate se elaboran con equipos diferentes. Por lo tanto, si nos env\u00eda una imagen del chocolate que desea elaborar, podremos recomendarle el equipo adecuado.<\/p> <\/div>

P: \u00bfCu\u00e1l es el periodo de garant\u00eda?<\/strong>

R: 12 meses para toda la m\u00e1quina. En per\u00edodo de garant\u00eda, enviaremos la pieza libre para substituir el que est\u00e1 quebrado.<\/p> <\/div>

P: \u00bfCu\u00e1l es el plazo de entrega de la m\u00e1quina de chocolate?<\/strong>

R: Si no hay personalizaci\u00f3n especial, el plazo de entrega normal es de 7-10 d\u00edas despu\u00e9s de recibir el dep\u00f3sito. En la situaci\u00f3n ocupada, tomar\u00e1 20 a 25 d\u00edas.<\/p> <\/div> <\/div>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-997","page","type-page","status-publish","hentry"],"yoast_head":"\nFREQUENTLY ASKED QUESTIONS - Chocolate Making Machine<\/title>\n<meta name=\"description\" content=\"This is an answer to some frequently asked questions of customers, such as delivery date, production cycle, installation and commissioning, etc.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chocolatesmachine.com\/es\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FREQUENTLY ASKED QUESTIONS - Chocolate Making Machine\" \/>\n<meta property=\"og:description\" content=\"This is an answer to some frequently asked questions of customers, such as delivery date, production cycle, installation and commissioning, etc.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.chocolatesmachine.com\/es\/frequently-asked-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"Chocolate Making Machine\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/longernutsmachinery\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-18T07:58:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.chocolatesmachine.com\/wp-content\/uploads\/2024\/03\/cropped-Icon-512_512.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@nutsmachinery\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/\",\"url\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/\",\"name\":\"FREQUENTLY ASKED QUESTIONS - Chocolate Making Machine\",\"isPartOf\":{\"@id\":\"https:\/\/www.chocolatesmachine.com\/ar\/#website\"},\"datePublished\":\"2021-03-25T12:31:51+00:00\",\"dateModified\":\"2025-09-18T07:58:43+00:00\",\"description\":\"This is an answer to some frequently asked questions of customers, such as delivery date, production cycle, installation and commissioning, etc.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#breadcrumb\"},\"mainEntity\":[{\"@id\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181444560\"},{\"@id\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181604026\"},{\"@id\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758182043494\"},{\"@id\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181483181\"},{\"@id\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181468029\"}],\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u9996\u9875\",\"item\":\"https:\/\/www.chocolatesmachine.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FREQUENTLY ASKED QUESTIONS\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.chocolatesmachine.com\/ar\/#website\",\"url\":\"https:\/\/www.chocolatesmachine.com\/ar\/\",\"name\":\"Chocolate Making Machine\",\"description\":\"Solution Provider\",\"publisher\":{\"@id\":\"https:\/\/www.chocolatesmachine.com\/ar\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.chocolatesmachine.com\/ar\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.chocolatesmachine.com\/ar\/#organization\",\"name\":\"Longer Food Machinery\",\"url\":\"https:\/\/www.chocolatesmachine.com\/ar\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/www.chocolatesmachine.com\/ar\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.chocolatesmachine.com\/wp-content\/uploads\/2024\/03\/300-60.png\",\"contentUrl\":\"https:\/\/www.chocolatesmachine.com\/wp-content\/uploads\/2024\/03\/300-60.png\",\"width\":300,\"height\":60,\"caption\":\"Longer Food Machinery\"},\"image\":{\"@id\":\"https:\/\/www.chocolatesmachine.com\/ar\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/longernutsmachinery\/\",\"https:\/\/x.com\/nutsmachinery\",\"https:\/\/www.pinterest.com\/nutsmachinery\/\",\"https:\/\/www.linkedin.com\/company\/longer-nuts-machinery\/\",\"https:\/\/www.youtube.com\/c\/NutsMachinery\"]},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181444560\",\"position\":1,\"url\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181444560\",\"name\":\"Q: Will you arrange for teaching personnel to teach us operate machine?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A: Yes, if you need, we will send debugging personnel to give you installation and debugging and coaching.\",\"inLanguage\":\"es\"},\"inLanguage\":\"es\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181604026\",\"position\":2,\"url\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181604026\",\"name\":\"Q: What is the voltage of the chocolate machine?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A: This can be customized based on your country's local requirements. The default voltage is 3-phase, 380V, 50Hz.\",\"inLanguage\":\"es\"},\"inLanguage\":\"es\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758182043494\",\"position\":3,\"url\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758182043494\",\"name\":\"Q: Can one chocolate production line produce all types of chocolate?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A: Different types of chocolate generally require different equipment. For example, chocolate bars, chocolate beans, and chocolate chips are made using different equipment. Therefore, if you send us an image of the chocolate you want to make, we can recommend the right equipment for you.\",\"inLanguage\":\"es\"},\"inLanguage\":\"es\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181483181\",\"position\":4,\"url\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181483181\",\"name\":\"Q: How long of the warranty period?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A: Whole machine 12months. In warranty period, we will send the part free to replace the one that is broken.\",\"inLanguage\":\"es\"},\"inLanguage\":\"es\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181468029\",\"position\":5,\"url\":\"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181468029\",\"name\":\"Q: How long is the delivery time of the chocolate machine?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A: If there is no special customization, the normal delivery time is 7-10 days after we receive the deposit. In busy situation, it will take 20 to 25 days.\",\"inLanguage\":\"es\"},\"inLanguage\":\"es\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FREQUENTLY ASKED QUESTIONS - Chocolate Making Machine","description":"This is an answer to some frequently asked questions of customers, such as delivery date, production cycle, installation and commissioning, etc.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.chocolatesmachine.com\/es\/frequently-asked-questions\/","og_locale":"es_ES","og_type":"article","og_title":"FREQUENTLY ASKED QUESTIONS - Chocolate Making Machine","og_description":"This is an answer to some frequently asked questions of customers, such as delivery date, production cycle, installation and commissioning, etc.","og_url":"https:\/\/www.chocolatesmachine.com\/es\/frequently-asked-questions\/","og_site_name":"Chocolate Making Machine","article_publisher":"https:\/\/www.facebook.com\/longernutsmachinery\/","article_modified_time":"2025-09-18T07:58:43+00:00","og_image":[{"width":512,"height":512,"url":"https:\/\/www.chocolatesmachine.com\/wp-content\/uploads\/2024\/03\/cropped-Icon-512_512.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@nutsmachinery","twitter_misc":{"Tiempo de lectura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["WebPage","FAQPage"],"@id":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/","url":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/","name":"FREQUENTLY ASKED QUESTIONS - Chocolate Making Machine","isPartOf":{"@id":"https:\/\/www.chocolatesmachine.com\/ar\/#website"},"datePublished":"2021-03-25T12:31:51+00:00","dateModified":"2025-09-18T07:58:43+00:00","description":"This is an answer to some frequently asked questions of customers, such as delivery date, production cycle, installation and commissioning, etc.","breadcrumb":{"@id":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#breadcrumb"},"mainEntity":[{"@id":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181444560"},{"@id":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181604026"},{"@id":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758182043494"},{"@id":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181483181"},{"@id":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181468029"}],"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u9996\u9875","item":"https:\/\/www.chocolatesmachine.com\/"},{"@type":"ListItem","position":2,"name":"FREQUENTLY ASKED QUESTIONS"}]},{"@type":"WebSite","@id":"https:\/\/www.chocolatesmachine.com\/ar\/#website","url":"https:\/\/www.chocolatesmachine.com\/ar\/","name":"Chocolate Making Machine","description":"Solution Provider","publisher":{"@id":"https:\/\/www.chocolatesmachine.com\/ar\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.chocolatesmachine.com\/ar\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/www.chocolatesmachine.com\/ar\/#organization","name":"Longer Food Machinery","url":"https:\/\/www.chocolatesmachine.com\/ar\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.chocolatesmachine.com\/ar\/#\/schema\/logo\/image\/","url":"https:\/\/www.chocolatesmachine.com\/wp-content\/uploads\/2024\/03\/300-60.png","contentUrl":"https:\/\/www.chocolatesmachine.com\/wp-content\/uploads\/2024\/03\/300-60.png","width":300,"height":60,"caption":"Longer Food Machinery"},"image":{"@id":"https:\/\/www.chocolatesmachine.com\/ar\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/longernutsmachinery\/","https:\/\/x.com\/nutsmachinery","https:\/\/www.pinterest.com\/nutsmachinery\/","https:\/\/www.linkedin.com\/company\/longer-nuts-machinery\/","https:\/\/www.youtube.com\/c\/NutsMachinery"]},{"@type":"Question","@id":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181444560","position":1,"url":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181444560","name":"Q: Will you arrange for teaching personnel to teach us operate machine?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"A: Yes, if you need, we will send debugging personnel to give you installation and debugging and coaching.","inLanguage":"es"},"inLanguage":"es"},{"@type":"Question","@id":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181604026","position":2,"url":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181604026","name":"Q: What is the voltage of the chocolate machine?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"A: This can be customized based on your country's local requirements. The default voltage is 3-phase, 380V, 50Hz.","inLanguage":"es"},"inLanguage":"es"},{"@type":"Question","@id":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758182043494","position":3,"url":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758182043494","name":"Q: Can one chocolate production line produce all types of chocolate?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"A: Different types of chocolate generally require different equipment. For example, chocolate bars, chocolate beans, and chocolate chips are made using different equipment. Therefore, if you send us an image of the chocolate you want to make, we can recommend the right equipment for you.","inLanguage":"es"},"inLanguage":"es"},{"@type":"Question","@id":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181483181","position":4,"url":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181483181","name":"Q: How long of the warranty period?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"A: Whole machine 12months. In warranty period, we will send the part free to replace the one that is broken.","inLanguage":"es"},"inLanguage":"es"},{"@type":"Question","@id":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181468029","position":5,"url":"https:\/\/www.chocolatesmachine.com\/frequently-asked-questions\/#faq-question-1758181468029","name":"Q: How long is the delivery time of the chocolate machine?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"A: If there is no special customization, the normal delivery time is 7-10 days after we receive the deposit. In busy situation, it will take 20 to 25 days.","inLanguage":"es"},"inLanguage":"es"}]}},"_links":{"self":[{"href":"https:\/\/www.chocolatesmachine.com\/es\/wp-json\/wp\/v2\/pages\/997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chocolatesmachine.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.chocolatesmachine.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.chocolatesmachine.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chocolatesmachine.com\/es\/wp-json\/wp\/v2\/comments?post=997"}],"version-history":[{"count":5,"href":"https:\/\/www.chocolatesmachine.com\/es\/wp-json\/wp\/v2\/pages\/997\/revisions"}],"predecessor-version":[{"id":1634,"href":"https:\/\/www.chocolatesmachine.com\/es\/wp-json\/wp\/v2\/pages\/997\/revisions\/1634"}],"wp:attachment":[{"href":"https:\/\/www.chocolatesmachine.com\/es\/wp-json\/wp\/v2\/media?parent=997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}